An expatriate MD/Department Head of a global financial institution was unclear on the laws and customs pertaining to the managing of staff in the US (as compared to Europe), having recently been cited for “inappropriate conduct” by a staff member. The client needed to better understand the distinctions between various global management styles, what was defined as inappropriate behavior and how to improve his stature as a global leader.
Ultimately, the client was promoted to a global business head role after completing the US assignment, with the bank’s executives citing his newly developed ability to manage inter-culturally as one of his strengths.